A perspective on Leadership from the new sciences
'Thou cunning'st pattern of excelling
Nature.'
William Shakespeare - Othello
The structure of any organisation has a profound
effect upon its ability to function. But the traditional response
to change - rearranging the teams and redrawing the chains of
command- achieves little in today's fast moving world and takes
up time better spent focusing on the future.
Complexity Theory is a mathematical tool
used to investigate systems such as living organisms, the weather
or evolution. The main characteristic of these systems is that
they contain a large network of independent parts all interacting
in complex ways. Simple rules of cause and effect are hidden under
hundreds or thousands of interactions and knock on effects. Such
systems are known as complex systems, for obvious reasons.
We now know that it is the interaction of the various
parts of the system with one another, the sharing of knowledge
between them, that controls the structure and behaviour of the
system as a whole.
The study of chaos has shown that in complex
systems a very small change in any part, as a result of external
stress, (such as the increase of average world temperature by
1°C), can have results which are unpredictable in both scale
and effect (El Nino, floods, droughts etc.). This is why people
sometimes refer to the Chaos Butterfly - if a butterfly flaps
its wings in India it could, theoretically at least, produce snow
in the desert!
In nature, complex systems have a strong sense of
'self' - every cell in our bodies knows that it is part of a person,
every cell of the butterfly knows it is a butterfly - and all
have a common purpose, the continued existence of the organism.
When such complex systems encounter an external
stress they adapt to the change by finding a new stability. Systems
like this, which are hard to destabilise, are known as complex
adaptive systems. Much of the organic world falls into this
category. This process of stress followed by adaptation is essential
for continued survival and underpins the theory of evolution.
One intriguing result is that complex adaptive systems
can evolve into something that has a different behaviour to the
original, and that this evolution is unpredictable. Therefore
a system can naturally exploit a change in its environment or
survive in a niche that it previously did not occupy. This can
only happen when the system can adapt freely around its knowledge
of 'self'.
For modern organisations the essential lesson
from the new sciences is the need to move away from inflexible
structures, which can be overwhelmed by change, to one that can
adapt, and thrive on change.
This means continuing to replace rigid hierarchies
by flatter, more fluid, networked approaches and, crucially, enthusiastically
adopting a positive approach - an open, free exchange of information
and ideas.
The leader's role in these organisations is crucial.
The leader must:-
-
Create the strong sense of 'organisational
self' by building and communicating a clear vision and a
shared understanding of the guiding principles or values -what
we stand for
- Enable, support and maintain effective communications
throughout the organisation
- Support and exemplify the learning culture
- Challenge current thinking and adapt continually to new
ideas
- Introduce reward systems that support the sharing, not
the hoarding, of information, thereby dismantling the 'knowledge
is power' culture.
"The greatest problem with communication is
the illusion that it has been accomplished."
George Bernard Shaw, author
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